Raelth operates this website and online store, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). Raelth is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or communicate with us through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understand how your personal information is collected, used, and shared as outlined below.
Personal Information We Collect
We collect personal information that you voluntarily provide to us, including your name, billing and shipping address, email address, phone number, payment details, and order information when you place an order or contact customer support. We also automatically collect technical data such as IP address, browser type, device information, browsing behavior, cookies, and analytics data when you visit our website.
How We Use Your Information
We use your personal information to process and fulfill orders, send shipping confirmations, provide customer support, verify payment, prevent fraud, send promotional updates (with your consent), improve our website and product offerings, and comply with applicable legal requirements.
Sharing Your Information
We share your data only with trusted service providers necessary to operate our store, including Shopify, payment processors, shipping carriers, and analytics partners. We do not sell your personal information to third parties for marketing purposes. We may disclose information when required by law, court order, or to protect our rights and safety.
Cookies
We use cookies and similar tracking tools to improve your browsing experience, analyze website traffic, and support personalized marketing. You may adjust your browser settings to decline cookies, though this may affect some website functions.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. To submit a data request, contact us at support@raelth.us.
Data Retention
We retain your personal information only for as long as needed to complete transactions, fulfill legal obligations, resolve disputes, and enforce our agreements.
Updates
We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated date. Your continued use of our site after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy, please reach out: Email: support@raelth.us Phone: (917) 663-6175 Address: 1284 Hanover St, Aurora, CO 80010, United States Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)